Privacy Policy

App: Mamorinu (まもりーぬ)

1. Introduction

Mirai Glow ("we", "us") provides this Privacy Policy ("Policy") concerning the handling of users' personal information in our mobile application "Mamorinu" ("the App").

2. Information We Collect

2.1 Information from User Actions

• Camera images: Food images captured by the user. Processed locally on the device by Google ML Kit. Not transmitted to any external server.
• Voice data: Food names spoken by the user. Processed via the OS speech recognition API (iOS Speech Framework / Android SpeechRecognizer). On Android, voice data may be transmitted to Google servers per OS specifications.
• Search queries: Text (e.g., food names) sent to Search API for additional information lookup. Images and voice data themselves are not transmitted.
• Location data: Collected only when using the "Emergency Vet Map" feature. Sent to Google Maps Platform for nearby vet search only. No continuous tracking.
• Pre-registered vet hospital: Vet name, phone number, and address registered by the user in settings. Stored locally on the device.

2.2 Automatically Collected Information

• Purchase information: In-app purchase status (from App Store / Google Play)
• Device information: OS type/version, language settings, country code, app version (for service quality improvement)
• Usage data: Crash reports, error logs, feature usage frequency (anonymized statistical information only)

3. Purpose of Use

• To identify food items from camera images using on-device AI (Google ML Kit)
• To recognize food names from voice input
• To search for trusted veterinary information sources for identified foods
• To search for nearby emergency vet hospitals
• To provide one-tap calling to the user's pre-registered vet
• To manage in-app purchases
• To improve app quality, fix bugs, develop new features
• To respond to terms-of-use violations

4. Camera Image Handling

• Captured images are processed locally on the device using Google ML Kit AI model.
• Images are NOT transmitted to our servers or any third-party servers.
• Images are erased from device temporary memory after processing. No long-term storage.
• If the user explicitly saves results via "History" or "Favorites" features, those are stored locally on the device. Completely deleted upon app uninstallation.

5. Voice Data Handling

• Voice data is processed via OS-standard speech recognition API.
• iOS: Apple Speech Framework. Often processed on-device.
• Android: OS SpeechRecognizer. Per Android OS specifications, voice data may be transmitted to Google servers temporarily. Google's handling is per Google Privacy Policy.
• We do not store voice data on our servers.

6. Location Data Handling

• Location data is collected only at the moment of using the "Emergency Vet Map" feature. No continuous collection or tracking.
• Location data is sent to Google Maps Platform for nearby vet search only.
• Location access requires explicit OS-level permission. Denying it disables only the emergency vet map feature; other features are unaffected.

7. Third-Party Services

The App uses the following third-party services. Please review each service's privacy policy.

8. Advertising

The App displays NO advertising. No ad SDKs (such as AdMob) are integrated. No advertising identifiers (IDFA / AAID) are collected.

9. In-App Purchase

• The App offers a one-time purchase (single payment unlocks all features) via App Store and Google Play.
• No subscription (recurring billing).
• Payment information is managed by Apple / Google. We do not collect payment information itself (such as credit card numbers).
• For purchase verification, we use RevenueCat to track purchase events.

10. Data Retention

• Camera images: Device temporary memory only. Erased after recognition (or stored locally if user saves to History, until user deletion or app uninstall)
• Voice data: Discarded after recognition
• Location data: Used only during map display, not stored
• Vet hospital info: Stored on device until user deletion
• Purchase history: Retained for purchase management (one-time purchase, retained permanently for restore)
• Firebase usage analytics: Per Google's policy (typically up to 14 months)

11. User Rights (GDPR / CCPA Compliant)

Users have the following rights regarding their personal information:

• Right of access: Request disclosure of personal information we hold
• Right to rectification / erasure: Request correction or deletion of incorrect information
• Right to restrict processing: Request restriction of personal information use
• Right to data portability (EU/EEA users, GDPR)
• Right to object (EU/EEA users, GDPR)
• Right to opt-out of sale (California residents, CCPA — we do not sell personal information)

Submit requests via the contact below.

12. Children's Use

The App is intended for all ages, but users under 18 should obtain parental consent. We do not intentionally collect personal information from children under 13.

13. Important Medical Disclaimer

The App is an information tool, not a diagnostic tool. In an emergency, always consult a veterinarian. The information shown is reference only and cannot replace professional judgment.

14. Security

We implement reasonable security measures to protect collected information from unauthorized access, loss, destruction, alteration, and leakage. However, internet transmission cannot be guaranteed completely secure.

15. Policy Changes

We may modify this Policy as needed. Significant changes will be notified within the App or on this website.

16. Contact

• Developer: Mirai Glow
• Email: contact@miraiglow.com

Related: Terms of Use / Data Deletion (JP)